Returns & Exchanges
At BSW BEAUTY, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unopened and unused beauty products within 30 days of delivery.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all seals remain intact, and include the printed return slip inside the box.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location, keeping the tracking number for your records.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing